Manager Response:

Thank you for sharing your review of Edgewater Inn 223. We are delighted to hear that you enjoyed your stay and especially the view, which is one of the features that makes our property so memorable. Overlooking Round Lake in downtown Charlevoix, the waterfront setting provides guests with the perfect backdrop to relax, whether enjoying morning coffee on the balcony or watching the drawbridge rise for sailboats and ferries. The location makes it easy to walk to the marina, restaurants, boutique shops, the pier, and Lake Michigan beaches, so guests can experience everything that makes Charlevoix such a special destination without needing to drive. We also appreciate your honest feedback about the large television in Unit 223. We regret that you encountered a problem during your stay, and we sincerely apologize for the inconvenience. Our team will be following up with the unit’s owner to ensure this issue is resolved promptly so that future guests can enjoy the entertainment amenities as intended. While each condominium is individually owned and decorated, our housekeeping and maintenance teams work closely to ensure that every unit is clean, comfortable, and fully equipped with what our guests need. Input like yours helps us make improvements where they are needed most. Edgewater Inn offers a range of amenities designed to complement the convenience of its location, including an indoor/outdoor swimming pool, hot tub, sauna, and waterfront terrace for relaxing by the water. Our friendly and professional front desk staff is available daily until 10 p.m. to assist with questions, provide recommendations, and ensure your experience is as enjoyable as possible. Daily housekeeping services also add comfort and ease, making each stay relaxing from start to finish. We’re happy to know that, overall, you had a positive experience and are already thinking about returning for a longer visit. Your words capture what many of our repeat guests feel: it can be hard to leav

Manager Response:

Thank you for your review. We’re pleased to hear you enjoyed the beautiful location and found the room layout to be a great fit. Your comments about the beds, carpeting, and USB outlet capacity are very helpful. We agree that updated beds and hallway carpeting would enhance comfort and appearance, and we’ll share this feedback with the property owner for consideration. Adding more convenient charging options, whether through power strips or bedside lamps with built-in USB ports, is a practical suggestion we’ll also explore. We appreciate you taking the time to provide these details and hope we can welcome you back for an even more comfortable and well-equipped stay in the future.

Manager Response:

Thank you for your wonderful review! We're so glad you enjoyed your stay and appreciated the beautiful view of Round Lake. It’s great to hear that the short walk to town and Lake Michigan added to your experience. We’d love to welcome you back for another enjoyable stay soon!

Manager Response:

Thank you so much for your review! We're glad to hear that you had a pleasant stay during your August and September visits. We do apologize for the inconvenience with the washing machine and dryer, and we appreciate your understanding. Rest assured, we are addressing the issue to ensure everything is in perfect working order for future stays. We hope to welcome you back again soon!

Manager Response:

Thank you for your fantastic review! We're so glad to hear you had a great stay at the Edgewater Inn and enjoyed its prime location in Charlevoix. It’s wonderful that you were able to take advantage of being within walking distance to all the local attractions, and we're thrilled that our staff made you feel welcome and accommodated. We truly appreciate your recommendation and look forward to welcoming you back soon!

Manager Response:

Thank you for your kind review! We're delighted to hear that our staff was friendly and helpful, and that your family enjoys staying at the condos. We can’t wait to welcome you back next year for another great stay!

Manager Response:

Thank you for your wonderful review! We're so glad you enjoyed your visit to the Edgewater Inn and appreciated the recent updates to your room. It's fantastic to hear that you were pleasantly surprised by the building's remodel and that the colors and details stood out to you. We take pride in creating a comfortable and welcoming space for our guests, and we're thrilled you had such a positive experience. We hope to welcome you back soon!

Manager Response:

Thank you Peggy for the good review! We apppreciate all feedback and input from our valued guests. I am happy to pass along your suggestions to the owners about the couch and rugs. Please give us a call when you would like to book your next stay, so we can help you into a unit that better suits your expectations. Rose

Manager Response:

Thank you Carl for taking the time to leave us such a good review!! I am so happy you enjoyed the convenient location and the condo! Please call the front desk to get your unit reserved for 2024! Rose GM

Manager Response:

Hi Stephen, I am sorry for my late response to your review! Thank you for all your feedback and the 5 stars of Edgewater Inn! I am glad that you were able to enjoy the views of the lake, all of the downtown actives and got some R&R time watching the bridge! I do hope that we will see you next year! If there is anything we can do to further assist you, please don't hesitate to contact a team member at the properties front desk. Kindly, Autumn Adams- NME Team Member

Manager Response:

Hi William, I am sorry for my late response to your review! Thank you for all your feedback and the 5 stars of Edgewater Inn! I am glad that you were able to enjoy the views of the lake, all of the downtown actives and the near neighboring towns! I do hope that we will see you next year! If there is anything we can do to further assist you, please don't hesitate o contact a team member at the properties front desk. Kindly, Autumn Adams- NME Team Member

Manager Response:

Brandon, Thank you for the nice review. I'm sorry that the smell of the chlorine was so strong, but glad you enjoyed your stay otherwise. Thanks, Country

Manager Response:

We are happy you enjoyed a perfect condo and was able to relax and enjoy our areas attractions. Rose

Manager Response:

Laura- Thank you for the positive review. I am glad you were able to enjoy the view. We look forward to seeing you again! Sincerely, The Edgewater Management Team

Manager Response:

Hi Tina, Thanks for the 5 star review. We hope to see you again soon! Edgewater Management

Manager Response:

So glad to hear Jeanne! We hope to see you soon! Sincerely, The Edgewater Inn Team