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Our Team

Meet Our Team

We are kind, dedicated, and gifted individuals. As a result, our team promotes a healthy, professional, and enthusiastic work environment. To that end, we think that empowered staff is critical to providing excellent service to our clients. Also, we hope you will get the opportunity to meet the team soon!

Our qualified hospitality experts on the ground have a diverse range of skills and backgrounds. For example, we have ex-teachers, previous CEOs, programmers, and event planners are just a few examples of these backgrounds. As a result, we’ve linked our people, processes, and technology in ways that just a few companies in our sector have.

While we are each distinct, we share a passion for people and providing excellent customer service. As a result, we take a personal approach to real estate, holiday rentals, and property management.

At Northern Michigan Escapes, Our Team:

  • Ensure that our employees have a healthy work/life balance. Moreover, we offer the opportunity to enjoy everything Northern Michigan has to offer. Furthermore, we encourage our employees to become acquainted with the surrounding area. As a result, our employees understand why our customers come to us.
  • Enable our employees to constantly improve our service. As a result, we provide trust and freedom to create new and innovative ways to ensure one-of-a-kind experiences.
  • Feels that the best organizations incorporate a variety of perspectives, ideas, and beliefs. In addition, we encourage our employees to explore the surrounding area. So our employees understand why our customers come to us.
Meet the team - Brook Walsh

Brook Walsh

President & Founder
Meet the team - rachel walsh

Rachel Walsh

Chief People Officer

Cindy Dickson

Chief Operations Officer
picture of keith stark

Keith Stark

Vice President of Hospitality Services

Kevin Wilcox

Vice President of Property Management
Meet the team - Rob gibbs

Rob Gibbs

Maintenance Manager
Meet the team - Renee Gibbs

Renee Gibbs

Portfolio Manager – Boyne City / Boyne Falls
Meet the team - terri minor

Terri Minor

Portfolio Manager – Charlevoix/Petoskey/East Jordan /Harbor Springs
Meet the team - Lauren McNaughton

Lauren MacNaughton

Assistant Portfolio Manager – Charlevoix/Petoskey/East Jordan /Harbor Springs

Autumn Adams

Portfolio Asset Manager – Traverse City
Scott-Tooman

Scott Tooman

Maintenance Technician
Greg-Austin

Greg Austin

Lawncare Manager
missy_acevedo

Missy Acevedo

Director of Reservations

Katie Wilcox

Housekeeping Manager – Boyne and Charlevoix Portfolios

Bill Foley

Maintenance Manager - Charlevoix

Rose Kenwabikise

General Manager – Edgewater Inn

Victoria Rota

Management Assistant

Taylor Delaney

Assistant Portfolio Manager – Boyne