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Guest Services

Each Guest Receives Personal Concierge Services

We know how difficult traveling can be; packing the car, keeping the kids in line, and simply making it to your plane on time can be a struggle. We want to alleviate as much of these travel stresses as possible. By booking with us you not only are staying in some of the finest accommodations throughout Northern Michigan, but you are also getting a personal concierge to help with your entire trip. We offer the following list of personalized services for our guests:

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Personal Concierge Services

From the moment you book your vacation rental, we are there to help plan your trip from A to Z. When you arrive, we want you to immediately be able to relax, enjoy, and experience a superb vacation.

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Check In Services

We personally meet and greet each guest to orient them to their rental property and to the town. We’ll answer any questions you may have about your stay or the services available to our guests.

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Grocery Delivery

We offer a customized shopping service to stock your vacation home with all the groceries that you need so that it really does feel like coming home when you walk in the door on your first day of vacation.

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Restaurant Reservations

Part of the benefit of booking with us is getting the inside track on what’s hot in our bustling restaurant  ommunity. Let us dial you in to the very best options should you decide to dine out during your stay.

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Lift Ticket Delivery

As part of our comprehensive travel planning services we can assist you in pre-purchasing lift tickets. This will save valuable time on your arrival day as we can deliver these to you at check-in.

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Massage and Body Care

After a day on vacation a massage will help relieve aching muscles and get you back on your feet. We are delighted to help arrange this for you in the comfort and privacy of your vacation home with experienced therapists.

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Personal Chef Services

With our personal chef service, you can enjoy a relaxed and stress free dinner party to make your vacation really special.

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Other Activities

We offer nanny services to local hotels and businesses in need of event nannies, temporary nannies, babysitters,
dog walkers, and more!

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Along with the variety of winter and summer activities that are available we can help plan almost any kind of event or activity for your stay.